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Q. What type of files does
the product search for?
A. Professional searches
for numerous types of image and text files including gifs,
jpgs, tifs, htm, doc, wpd.
Q. What if a suspect
deletes a file, can ComputerCOP Professional still find it?
A. Yes, Professional
automatically searches for files that have been marked
the OS at the user's direction for deletion and have yet to be
overwritten. If fact, Professional can also perform a search
of the unallocated space. However, such a search can take many
hours depending on the size of the suspect drive.
Q. Does Professional
require training to use?
A. For a competent
computer user, Professional truly does not need training to
use as the detailed search applications are performed
automatically by the software and the product does come with a
Getting Started manual. However, because you may need to
testify in court or in a hearing, it would be best to receive
the company's training and certification.
Q. Is technical support
available?
A. Yes, technical support
is available Monday through Friday 9am to 5pm EST at
1-800-210-4209 or by emailing support@computercop.com.
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