Professional.
Forensic Examiner
Home Products
Click on the appropriate software product/s listed above to be brought to some frequently asked questions and technical support tips regarding each software.



          

 

 Q. What information is required to be able to secure evidence upon completion of a scan?
A. Case Number & Serial Number

Q. Can multiple cases be assigned the same case number?
A. No

Q. The serial number is missing – how do I proceed?
A. Just enter something – “NA”, “Unavailable”, etc.

Q. Must I use the default evidence folder?
A. No – one can browse to an alternative evidence directory (provided it already exits). 

Q. How do I enter user-supplied keywords (for text search).
A. Each word or phrase should be entered with a comma separator

Q. Are user-supplied keywords case sensitive?
A. No

Q. Does spelling matter?
A. Yes

Q. Can Forensic Examiner display all files detected?
A. No – However all files detected can be secured to evidence. Additionally in the “Copy to” window, user has the option to open the file in the associated application (provided the application software is installed) before securing to evidence.

Q. Where can I secure files to evidence?
A. To the investigators machine’s hard drive, to floppy disks, to various external storage devices recognized by the Windows operating system.

Q. What search settings substantially increase scan time?
A. “MD5” Calculation and unallocated file search.

 

 

                        


ComputerCOP Software Corp. 3880 Veterans Memorial Hwy., Ste 201  Bohemia, NY 11716
 1-800-210-4209 x231    All rights reserved.